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Access a range of resources and toolkits to help your business from our experts.

The relevance of coaching in a data driven world

The relevance of coaching in a data driven world

I am working with a client at the moment, whose business is leading edge in that it is data driven. His view is that Agile businesses who ‘learn fast or ‘fail quickly’ have the edge in this market, but his concerns lay in his employees’ business skills and business...

Getting the most out of People

Getting the most out of People

Working with a client recently I was asked what did I think is the key to motivating people. The business had a very clear commission structure, however the MD was struggling with engendering team spirit across the front-end teams. I have been brought up in business...

Teamwork – “The sum of the parts”

Teamwork – “The sum of the parts”

Working with businesses of all shapes, sizes, & cultures, I always find it fascinating the “step change” you see in a business when you get people really working together as a team. Those that get it really right always seem to have some common characteristics...

Acquisitions – “Finding that perfect match”

Acquisitions – “Finding that perfect match”

Making the right choices is key, as it can either make or break your business. Get it right, & the futures very rosy, get it wrong and it can be very painful … The word on everyone’s lips at the moment in the broker market seems to be “Acquisitions” but why is it...

Customer Experience is the “New Battleground”

Customer Experience is the “New Battleground”

Someone in the Insurance market asked me the other day, what does it take nowadays to deliver a “great customer experience”? That got me thinking about a number of things: How do I want to interact with my Insurers(s) & service providers? What would really...

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